We care a lot about our customers' safety and privacy at Modenzoo. Please let us know right away if you see any security holes, suspicious activity, or possible threats on our website.
1. What to Tell
You can tell us about problems like:
Problems or bugs on websites
Accessing accounts without permission
Emails that look like they're from Modenzoo but are actually phishing attempts
Any action that could put user data at risk
2. How to Tell
When you send in a security report, please include the following information:
A full explanation of the problem
Steps to take to make the problem happen again (if possible)
Screenshots, logs, or other proof that is important
Your contact information for follow-up
Send in reports by:
Email: security@modenzoo.shop (best)
Call: +44 854 456 254
3. Our Answer
We will look into all security reports right away because we take them seriously.
You will get a message within 24 to 48 hours saying that you got it.
We may get in touch with you for more information if we need to.
4. Reporting with care
Before a vulnerability is fixed, don't use it or tell others about it.
It is against the law to try to hurt, steal, or mess with data or services.
5. Get in touch with us
If you have questions about security reporting or ongoing concerns:
Email: security@modenzoo.shop
Phone number: +44 854 456 254
111 Bodley Rd, New Malden KT3 5QJ, United Kingdom is the address.